About the Integrated Care Resource Center

The Integrated Care Resource Center (ICRC) was established to help states share and learn about best practices for delivering coordinated health care to individuals dually eligible for Medicare and Medicaid, who are among the programs' high-need, high-cost beneficiaries. ICRC is assisting the Centers for Medicare & Medicaid Services’ (CMS) Medicare-Medicaid Coordination Office in working with states to design and implement programs that better serve beneficiaries, improve quality, and reduce costs.

In particular, ICRC is helping states to develop integrated programs that coordinate the full range of medical, behavioral health, and long-term services and supports needed by Medicare-Medicaid enrollees. Well-designed, fully integrated programs seek to ensure that individuals have a seamless care experience and that one entity is accountable for their full continuum of care needs.

Recognizing that states are at different stages integration, ICRC offers a variety of technical assistance services, including one-on-one and group technical assistance. The resources on this website are continuously updated to reflect the lessons gleaned from on-the-ground experiences in developing integrated care programs.

The technical assistance activities provided by the Integrated Care Resource Center are coordinated by Mathematica Policy Research and the Center for Health Care Strategies, with additional assistance from Infocrossing and other external experts. This technical assistance team works closely with colleagues at CMS and participating states to share best practices, facilitate peer learning, identify obstacles that may hinder integration, and develop collaborative solutions to advance new coordinated models of care.