About the Integrated Care Resource Center

The Integrated Care Resource Center (ICRC) was established to help states learn about best practices for delivering coordinated health care to individuals dually eligible for both Medicare and Medicaid who are among the programs' high-need, high-cost beneficiaries. The resource center is assisting the CMS Medicare-Medicaid Coordination Office in working with states to design and implement new programs that better serve beneficiaries, improve quality, and reduce costs.

In particular, the resource center is designed to help states develop integrated programs that coordinate the full range of medical, behavioral health, and long-term services and supports needed by Medicaid beneficiaries who are dually eligible for Medicare and Medicaid. Well-designed, fully integrated programs will ensure that patients have a seamless care experience and that one entity is accountable for their full continuum of care needs.

Recognizing that states are at various stages of progress toward full integration, the resource center offers a variety of technical assistance services. The resources on this website, including materials developed by states, are continuously updated to reflect the lessons gleaned from on-the-ground experiences in developing integrated care programs.

The technical assistance activities provided by the Integrated Care Resource Center are coordinated by Mathematica Policy Research and the Center for Health Care Strategies, with additional assistance from Bailit Health Purchasing and external experts. This technical assistance team works closely with colleagues at CMS and participating states to share best practices, facilitate peer learning, identify obstacles that may hinder integration, and develop collaborative solutions to advance new coordinated models of care.